Privacy Policy | 15K Vape Shop

La 15K Vape Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described below.

✅ 1. Informațiile pe care le colectăm

We may collect the following types of information:

a) Personal Information

  • Name

  • Adresa de e-mail

  • Număr de telefon

  • Shipping & billing address

b) Payment Information

  • Payment details required to process your order
    (We do not store full credit card details.)

c) Browsing Data

  • Adresa IP

  • Device information

  • Browser type

  • Pages viewed

d) Order History

  • Purchased products

  • Order dates

  • Transaction records

✅ 2. Cum folosim informațiile dumneavoastră

We use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Send order confirmations and updates

  • Improve website functionality

  • Notify you of promotions, new products, or offers

  • Prevent fraud or unauthorized activity

Noi facem nu sell or trade your personal information.

✅ 3. Cookies & Tracking

We use cookies and similar tools to enhance your shopping experience.
Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Recommend products

  • Analyze traffic patterns

You may disable cookies in your browser settings, but some site features may not work properly.

✅ 4. Data Protection

We use secure technologies to protect your information, including:

  • Encrypted transmission

  • Secure server storage

  • Restricted access controls

Noi facem nu store full payment card details on our servers.

✅ 5. Information Sharing

We may share necessary information only with:

  • Shipping/logistics partners

  • Payment processors

  • Customer service teams

These parties are required to protect your data and use it only for order-related services.

Noi facem nu sell or rent your personal information to third parties.

✅ 6. Third-Party Services

Our website may contain links to external services.
We are not responsible for the privacy practices of those websites.
Please review their policies separately.

✅ 7. Data Retention

We retain your information only as long as needed to:

  • Fulfill orders

  • Comply with legal or tax requirements

  • Support business operations

You may request data deletion anytime (see Section 9).

✅ 8. Age Restriction

Our products are intended only for individuals of legal smoking age.
We do not knowingly collect data from minors.

✅ 9. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data (where legally allowed)

  • Opt out of marketing communications

To request these changes, please contact us.

✅ 10. Policy Updates

We may update this Privacy Policy occasionally.
Modificările intră în vigoare imediat ce sunt postate pe site-ul nostru.

✅ 11. Contact Us

If you have questions about our Privacy Policy or how your information is used, please contact us:

📱 WhatsApp: +86 133 6063 1532